Customer Feedback/

Our Customer Comments

Would just like to say a big THANK YOU for the very good service we have received from your company. The canopy arrived very quickly, and in good order. We fitted it and tried it this morning and it is brilliant. I award your company 10/10  Thank you very much . . . Brian Spencer   Norfolk

please pass on my thanks to those who, so very quickly, found and forwarded the \'rivets\' essential to attaching the c/store Zip leg that I had just purchased  to the frame. Mike.....Taunton

Hi all with ref, to above order I thank you ,the right product at the right price and deliverd on time . very good service......... regards  Ash  T  Staffs

Fantastic service, received today.  Thanks  Ann....Birmingham

Many thanks for sending the parts I need to repair my awning free of charge.  This is excellent customer service which is really appreciated.  Kind Regards  Malcolm Hodgson.....Fife

Thank you very much for carrying my request through to a successful conclusion.  Best regards,    Warren Wright............Oxfordshire

I have left positive feedback for you, but would just like to send a little extra thank you note, for the excellent service, almost unbelievably quick delivery, the garden furniture isnt bad either!                                   W.S.Comley............West Midlands

Thanks a lot Lisa great service as always rgds Paul

Hi Lisa Iwould like to say a big thank you to both you and your family for all the help they gave myself and my wife on tuesday 19th october 2010 loading my awning and privacy room into the motorhome, once again thank you so much. Kind Regards David ps i have also passed on your website to a friend of mine so he too can get fiamma parts

Just a note to thank you for the re delivery of my back box, which was delivered yesterday.All seems ok, just understanding the instructions is my next problem. I appreciate your very kind attention in this matter, problems do occur, the important thing in my opinion is how you deal with them and you have certainly come up trumps. Thankyou very much. Regards John Austin.

Thankyou very much , received ladder today , you will definitely be my first choice on any future purchases , first class service , well pleased , thankyou . Mick

We would like to thank you for your prompt delivery of our order. We are really pleased with the sides to our canopy and will be trying them out this weekend.  Many thanks for your help. Tim Mason

My three Fiamma door security items arrived safely today. Thank you for such prompt and efficient service.   Regards,   F. Wilkinson

Good morning   Just a line to thank you for the very good service in supplying my order  -   I received your package before 10 am   Best regards   John Grimmer

Hi,   Just to say a big thankyou for the unbelievably quick delivery of the canopy ordered yesterday at approx 10.30 am - arrived here 8am today! What a service!   Carol Walker

Hi Lisa   Many thanks for speedy delivery awning arrived today   Ian

Good price, very prompt service, good after sales service Barrie Hooper

Just had to contact you to say a big thank you for a first class service. Order placed 28th, on 29th received email advising delivery would be on 30th and then received a further email on 30th advising delivery would be beween 12.59 and 13.59 and it arrived at 1.00p.m. Wish all mail order companies offered such a brilliant service. If we need anything else for our motorhome we will difinitely use you. Thank you again. Mary Chappell

Dear P-L, I placed this order on the internet on Monday 31 August.  When I phoned, a recorded message told me that you would be closed until Wednesday 2 September.  I was worried that I would not get delivery until next week. The goods arrived on Thursday morning 3 September, effectively next day delivery. You have exceeded expectations and delighted at least this customer! Well done and thank you for such prompt and efficient service. (Can you fix the weather as well? We are going to the Gower!) Kind regards George Nowacki

Many thanks! Parts arrived at lunch time.  Excellent service! Thanks again! Nick Teale

Good morning   Just a line to thank you for the very good service in supplying my order  -   I received your package before 10 am   Best regards   John Grimmer

To Pioneer Leisure, Many thanks to the swift response to my request for a buckle for my Tuscany Awning tie down kit. Yet again fantastic service from a great company.   Regards, Rob Foster

Many Thanks for very satisfactory service . Will definately recommend to my friends . Regards Keith Grant

Many thanks for an excellent service Geoff Jenkins

Sir Just taken delivery of my order, I would like to thank you for your excellent service{ cannot believe everything completed within less than 30 hours from first contact} and would certainly use your shop again and recommend others to do so. J Henry

Dear All I just wanted to say a very big thank you to you for your fantastic service, as usual. I know you weren’t opening until the 7th but mid morning on the 8th my order arrived. I’ve visually checked it and it appears ok but as you’ll appreciate it is a little early to try it in a site situation. We hope to be away on our first trip mid February and we’ll try it then, weather permitting. Thank you once again for a brilliant service.   Tony Rigler

Hello Folks Once again many thanks for your excellent service.  It's a pleasure  to deal with your staff and company. Derek Lewis